Frequently Asked Questions

👀 How to manage your free/paid membership settings?

Welcome, We’re so glad you’re here.

To modify your VIP membership settings, follow these steps:

  1. Head to stockmarketnerd.com
  2. Then enter your email address
    • After hitting “Send me a link,” go to your email inbox
  3. You’ll get an email soon after - open it and click on “Get Access”
  4. Then you’ll come back to this page, but it’ll look different. Click on the icon in the top right, and hit “Manage Subscription”
  5. Here you can do several things like: (see image below)
    • Edit your details, and include your name (if it’s not already there)
    • Unsubscribe completely from your Insider membership
    • Manage Subscription where you can edit your credit card details. (For our VIP Members)

That’s it!

❌ How do I cancel my membership?

To cancel your membership, simply go to the "Manage Subscription" section of the newsletter website and follow the steps to cancel. It's important to keep in mind that if you've already paid for a full month or year, there won't be an option for a partial refund. However, once you cancel, you will still have access to all of the membership perks until your subscription expires. After that, you won't be charged again.

🔑 How do I access my account on the website?

Simply log in from stockmarketnerd.com to access your account.

🏆 I am a VIP member, and still, I can't see the Member Only content on the website.

  • Please make sure you’re logged in with the email address you used to subscribe.
  • Please note that portfolio update articles are only visible for Nerd Max subscribers – not Nerd Plus

📧 Can I change the email address my membership is connected to?

If you would like to change your email address, please contact us at brad@stockmarketnerd.com, and we’ll be able to help you out. Please note that this may take 3-5 business days to go into effect.

🔀 Can I switch from a monthly to a yearly membership?

  • Right now the only way to switch would be to cancel the existing membership, and then use the "Upgrade" page again to re-subscribe.
  • Please contact us at brad@stockmarketnerd.com if you need any assistance.

💳 Can I change the credit card used to pay for my membership?

To manage your subscription, simply login to the website and navigate to the "Manage Subscription" section. From there, click on the button labeled "Manage Subscription," which will open a new browser tab and take you to the Billing page. This page allows you to manage all of your billing information, including credit card information.

🤓 Do I need a password to see the Premium section of the newsletter?

No. If you’re a paid reader you will see the entire version. You will not see where the paywall is. That is only visible to free readers.

👍 Can I post these articles on social media?

Yes! However, if others do not have a paid subscription, they won’t be able to see the full content.

🎁 Am I able to gift a membership?

Yes. Email brad@stockmarketnerd.com and we can chat!

👬 Can I buy a membership for more than one person or for my company?

Yes. Email brad@stockmarketnerd.com and we can chat!

🤔 What is your refund policy?

Subscriptions can be cancelled at any but any agreed to payments for the remainder of the subscription are non-refundable.

👋🏼 Have more questions? Get in touch with us.
Any other questions, comments or concerns? Get in touch with us! Your questions, feedback, and concerns are important. To contact our team, please send an email to brad@stockmarketnerd.com, and we’ll get back to you as soon as possible.